The CAE Difference

Capturing the best opportunities, collaborating on new ideas, and transforming innovative concepts into business outcomes

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We know you have literally thousands of potential suppliers to choose from, all offering pretty much the same technology. But there are two vital elements that make us unique and the right choice for you, whether you’re planning to move to managed IT services, or seeking a new supplier.

Our approach

We’ll help you navigate your digital journey. Designed to deliver smooth, rapid and effective transformation, our approach embraces all aspects of your IT environment, processes and team structures.

Our innovation and added-value solutions

CAE Labs is our in-house software development practice. Through CAE Labs, you have access to innovative, integrated business and technical enhancements to our security, networking, data centre, workplace and cloud solutions. And we're always working with our customers to develop more. 


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In an era of disruption and seismic social change, we know the way the world has operated is no longer sustainable. We innovate for all industries, focusing on the most challenging problems facing your business, we find new ways to drive growth today and prepare for what comes next. Bringing design, business and technology together to help solve some of the most complex problems facing our customers today.

Read how about our latest award-winning innovation, WiserWatts is playing a crucial role in driving down the carbon impact in the ICT industry.


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Innovation driven through CAE Labs has a tangible impact for our customers and the environment


Reduced Costs

Up to 75% reduced engineering time and costs due to zero-touch technology provisioning through tight integrations, automation and orchestration of service delivery, enabling effort to be focused where it is needed most.


Increased Efficiency

Through programmatically approaching business transformation a recent CAE project demonstrated that by automating a project with c.6,000 devices saved 176 engineering days and over £167,000 in cost.


Less Configuration Errors

Taking a first-time right strategy to deliver consistency and standardisation throughout a project with greatly reduced chances of configuration drift and errors that leads to reduced troubleshooting times and risks.


Sustainable Networking

Intelligently measure and optimise power across your entire infrastructure to enable the business to only consume the power it needs, resulting in reduced operating cost (£££), less wasted power (kWh), and lower environmental impact (tCO2e).


Service Assurance

Increasing uptime and reducing business restoration downtime by providing ongoing real-time service intelligence to mitigate associated risk with cloud technology and achieving the best possible recovery time objective through our creative innovation.


Infrastructure Visbility

A curated and powerful insights service developed by us that gives you complete visibility of the lifecycle and operational health of your business infrastructure. Delivered in a simple and easy to understand platform that we update daily for you and that is available at no cost.

Ali McKeand | Strategic Innovation Lead at CAE

I once heard a TED Talk speaker advocate, “Never buy a solution or platform that doesn’t have an API or allow you to innovate”.

While this didn’t firmly resonate with me at the time, a few years later it became abundantly clear that this was brilliant advice, and I had my belated ‘Eureka’ moment!

I joined CAE when I was 21 years old, and it’s been a real journey. CAE has nurtured me and allowed me the space and scope to deliver solutions with real tangible outcomes. A lot of the innovation is born from my own experiences and a passion for driving out more value and more capabilities for our customers.

One of my biggest recent challenges was the Co-op’s store transformational project in 2019. I couldn’t personally configure 6000 firewalls and switches by hand, so we developed an integrated solution that would remove the manual process. I found the magic formula (programmatic with no physical touchpoints), which was the launchpad for further development and productized solutions that customers can buy off the shelf to improve cost reduction, efficiency gains, and time to value. In that instance, it saved the customer over £1 million, bringing the project in ahead of time and budget.

Although my background is as a technical specialist, I knew I wasn’t going to be uber technical or a guru like some of my CAE peers; it’s more about understanding the impact of the right technology and the right approach to fit different needs. I try to keep a balance between technology and business value – and stay focused on the business outcome.

Follow Ali on LinkedIn for regular Powered by CAE Labs innovation updates

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"Solving problems is in my DNA, and I always aim to go above and beyond with my solutions. At home, and much to my kid’s dismay, I implement creative practical automation, for example, I invented a hoover that hides in the skirting board and automatically cleans the floor, so there is a level of geekiness in everything I do!"

Ali McKeand - Strategic Innovation Lead