The Technical Services team is recruiting for a Consultant (Security). This is a home-based remote role with travel to customer sites and with regular travel to the CAE Watford office.

As a Consultant you will need to be outgoing, highly organised, disciplined and adaptable with excellent communication skills. You must be willing to get stuck in with day-to-day operational tasks, handle high volumes of work and run multiple work streams.

In addition to this you must:

  • Be able to communicate at all levels of an organisation to CTO level
  • Be able to adapt your communication style to the audience you are presented with
  • Demonstrate the ability to build cross-departmental relationships (sales, managed services, PMO etc.)
  • Be able to work equally as part of a team (with Project Managers, other consultants etc.) or alone depending on the engagement type with a client
  • Have a keen eye for detail ensuring accuracy in all BOM’s, proposals and documentation
  • Be passionate about the technology that you recommend and install
  • Have a keen eye for detail and observational skills
  • Be able to work to deadlines
  • Be confident and approachable
  • Have a personal development mentality and be willing to cross-skill to meet customer and market demands

Summary:

  • The role of the Consultant is to provide design and deployment of technical solutions and services to CAE’s customers.
  • Working with our presales and PMO teams, the consultant takes ownership of the delivery of technical solutions within our client base.
  • The role may include secondment onto customer sites for longer term contracts for BAU / support activities and project work.
  • This role would suit a person with experience of working within a busy Professional Services team and who would like to challenge themselves within a fast paced and dynamic environment.
  • You will have excellent communication skills, both written and verbal.
  • Experience of working within an IT reseller or MSP will be advantageous.

Main Duties and Responsibilities:

The main duties and responsibilities of the role shall include:

  • Provide technical presales support to our agile sales team, which includes:
      • Attendance to customer meetings/presentations
      • Creation of proposals, BOM’s and solution and service designs
      • Creation of high and low-level designs
      • Peer review deliverables as required
  • Installation of solutions and services as designed either by presales, themselves or another member of the professional services team
  • Create detailed documentation of all tasks undertaken
  • Support the service desk in providing customer support as diary allows
  • Provide progress updates and timesheets on a daily basis

Qualifications/Knowledge:

The successful candidate will be able to demonstrate a good technical understanding of all aspects of Technology. They must be able to demonstrate a commitment to delivering excellent customer service with a willingness to take ownership. The candidate should be able to demonstrate the below skills profile.

Essential:

Technical knowledge and skills to include:

  • Minimum CCNP certified
  • Solid all-round understanding of Cisco architecture platforms and technologies
  • Experience of implementing Cisco Security technologies, with a high knowledge level on Cisco ASA

and Cisco Firepower

  • Cisco ISE
  • An awareness of Cisco Networking platforms and technologies

Desirable/Awareness of:

  • CCNA/P –  Networking
  • CCNA/P – Wireless
  • Cisco Umbrella, Cisco CES, Cisco CloudLock, Cisco CWS, Cisco Ironport, Cisco Stealthwatch, Cisco vASA
  • Exposure to other security products from the likes of – Meraki, Palo Alto, Checkpoint, Juniper etc.